Originally from a blue collar background working in manufacturing construction and production shops, Ross decided to change directions and work in the realm of Information Technology. He now has more than 10 years of IT experience and has excelled in the amount of technology, practices, and support. Ross holds a Bachelors degree in Information Technology and is CompTIA A+ certified. He is familiar with computers, servers, virtualization, scripting, automation, software and hardware support, CNC machines, VOIP and telephone management, and mobile device management. Throughout his career he has been involved in numerous project planning and implementation of IT solutions.